Terms of Service

Last Updated: September 19, 2025

Welcome to Lakeside Luxury Transportation Inc. and any associated mobile applications (collectively, the “Services”). These Terms of Service (“Terms”) govern your access to and use of the Services provided by Lakeside Luxury Transportation, Inc., (“LL,” “LLUX,”  no“we,” “us,” or “our”).

By accessing or using the Services, you agree to be bound by these Terms.

If you do not agree, you may not access or use the Services.

1. Contractual Relationship

1.1 Binding Agreement. These Terms constitute a legally binding agreement between you and LL. Your access or use of the Services confirms your acceptance of these Terms.

1.2 Amendments. LL may amend these Terms from time to time. Updated Terms will be posted on the website or within the Services. Continued use after posting constitutes acceptance of the revised Terms.

2. Services Overview

2.1 Technology Platform. The Services provide a technology platform that enables users to request, schedule, or arrange luxury transportation services offered by independent third-party transportation providers. Unless otherwise agreed by LL in a separate written agreement with you, the Services are made available solely for your personal, noncommercial use.

2.2 No Transportation Services Provided by LL. LL does not provide transportation services and does not operate as a motor carrier. YOU ACKNOWLEDGE THAT transportation services are provided by independent third-party chauffeurs or transportation providers who are not employees, agents, or representatives of LL.

2.3 No Agency Relationship. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between LL and any transportation provider or user.

 

2.4 Third Party Services and Content.

The Services may be made available or accessed in connection with third party services and content (including advertising) that LL does not control. You acknowledge that different terms of use and privacy policies may apply to your use of such third party services and content. LL does not endorse such third party services and content and in no event shall LL be responsible or liable for any products or services of such third party providers. Additionally, Apple Inc., Google, Inc., Microsoft Corporation, BlackBerry Limited or ATOM Mobility and/or their applicable international subsidiaries and affiliates will be third-party beneficiaries to this contract if you access the Services using Applications developed for Apple iOS, Android, Microsoft Windows, or Blackberry-powered mobile devices. These third party beneficiaries are not parties to this contract and are not responsible for the provision or support of the Services in any manner. Your access to the Services using these devices is subject to terms set forth in the applicable third party beneficiary’s terms of service.

3. Eligibility and Accounts

3.1 Eligibility. You must be at least eighteen (18) years old and legally capable of entering into a binding contract to use the Services.

3.2 Account Registration. Certain features require you to register an account (“Account”). You agree to provide accurate and complete information and to keep your Account information current.

3.3 Account Responsibility. You are responsible for all activity that occurs under your Account and for maintaining the confidentiality of your login credentials.  In certain instances you may be asked to provide proof of identity to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity.

3.4 Text Messaging. By creating an Account, you agree that the Services may send you text (SMS) messages as part of the normal business operation of your use of the Services. You may opt-out of receiving text (SMS) messages from LL at any time by texting “stop” or “unsubscribe” to the number that texted you. You acknowledge that opting out of receiving text (SMS) messages may impact your use of the Services.

3.5 Promotional Codes. LL may, in LL’s sole discretion, create promotional codes that may be redeemed for credit, or other features or benefits related to the Services and/or a Third Party Chauffeur’s services, subject to any additional terms that LL establishes on a per promotional code basis (“Promo Codes”). You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by LL; (iii) may be disabled by LL at any time for any reason without liability to LL; (iv) may only be used pursuant to the specific terms that LL establishes for such Promo Code; (v) are not valid for cash; and (vi) may expire prior to your use. LL reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other user in the event that LL determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.

4. User Conduct

4.1 Acceptable Use. You agree to use the Services only for lawful purposes and in compliance with all applicable local, state, and federal laws.

4.2 Prohibited Conduct. You may not:

• Misuse or interfere with the Services
• Attempt to gain unauthorized access to systems or data
• Use the Services to transport illegal substances or engage in unlawful activity
• Cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Chauffeurs or any other party
• Harass, threaten, or endanger chauffeurs or other users

LL reserves the right to suspend or terminate access for violations.

4.3 User Provided Content. LL may, in its sole discretion, permit you from time to time to submit, upload, publish or otherwise make available to LL through the Services textual, audio, and/or visual content and information, including commentary and feedback related to the Services, initiation of support requests, and submission of entries for promotions (“User Content”). Any User Content provided by you remains your property. However, by providing User Content to LL, you grant LL a worldwide, perpetual, irrevocable, transferrable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and LL’s business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity.

You represent and warrant that: (i) you either are the sole and exclusive owner of all User Content or you have all rights, licenses, consents and releases necessary to grant LL the license to the User Content as set forth above; and (ii) neither the User Content nor your submission, uploading, publishing or otherwise making available of such User Content nor LL’s use of the User Content as permitted herein will infringe, misappropriate or violate a third party’s intellectual property or proprietary rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.

You agree to not provide User Content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by LL in its sole discretion, whether or not such material may be protected by law. LL may, but shall not be obligated to, review, monitor, or remove User Content, at LL’s sole discretion and at any time and for any reason, without notice to you.

4.4 Repaid or Cleaning Fees. You shall be  responsible for the cost of repair for damage to, or necessary cleaning of, Third Party Chauffeur vehicles and property resulting from use of the Services under your Account in excess of normal “wear and tear” damages and necessary cleaning (“Repair or Cleaning”). In the event that a Third Party Chauffeur reports the need for Repair or Cleaning, and such Repair or Cleaning request is verified by LL in its reasonable discretion, LL reserves the right to facilitate payment for the reasonable cost of such Repair or Cleaning on behalf of the Third Party Chauffeur using your payment method designated in your Account. Such amounts will be transferred by LL to the applicable Third Party Chauffeur and are non-refundable.

5. Payments, Fees, and Charges

5.1 Fees. Use of the Services may result in charges for transportation services, including base fares, time or distance charges, tolls, airport fees, gratuities, and applicable taxes.

5.2 Payment Processing.
LL acts solely as a limited payment collection agent for the independent transportation provider. Payment of charges through the Services is considered payment directly to the transportation provider.

5.3 Cancellation Fees. Cancellations after a designated time window may result in a cancellation fee.

5.4 Refunds. Charges made by you are final. Refunds, if any, are issued at LL’s discretion in accordance with its posted policies here: https://lakesideluxurytransport.com/cancellation-policy

6. Intellectual Property

All rights, title, and interest in and to the Services, including software, trademarks, logos, designs, text, and content, are owned by LL or its licensors. No rights are granted to you except the limited license expressly stated in these Terms.

7. Disclaimers

7.1 No Warranties. The Services are provided “as is” and “as available.” LL disclaims all warranties, express or implied, or statutory, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

7.2 Service Availability. LL does not guarantee uninterrupted or error-free operation of the Services.

8. Limitation of Liability

8.1 General Limitation of Liability. To the fullest extent permitted by law, LL shall not be liable for any indirect, incidental, special, exemplary, punitive, or consequential damages, including loss of profits, data, personal injury, or property damage arising out of or related to your use of the Services.

8.2 Lost Property. You acknowledge and agree that it is your responsibility to ensure that all personal belongings are removed from a vehicle operated by a third-party transportation chauffeur upon completion of your ride. In the event that personal property is left behind in a vehicle, the third-party transportation provider may, at their discretion, return such property directly to you or deliver it to LL. While LL may, as a courtesy, assist in facilitating communication regarding lost items, LL does not guarantee the recovery, return, or condition of any property left behind, and shall not be held liable for a third-party chauffeur’s failure to return such property.

To the fullest extent permitted by law, LL disclaims all liability for any loss of, damage to, or delay in the return of personal property, whether such property remains in the possession of a third-party provider or is otherwise in transit. Should lost property be returned to LL, reasonable efforts may be made to identify and notify the owner. You understand and agree that:

1. LL will retain unclaimed property for a maximum period of three (3) months from the date the property is received; and
2. If the property is not claimed within this period, LL may dispose of, donate, or otherwise handle the property at its sole discretion, and you waive any and all claims against LL relating to such unclaimed property.

This provision applies regardless of the nature or value of the property left behind.

9. Indemnification

You agree to indemnify and hold harmless LL, its officers, directors, shareholders, employees, and affiliates from any claims, liabilities, damages, losses, and expenses arising from:

• Your use of the Services
• Your violation of these Terms
• Your interaction with transportation providers or other users

10. Dispute Resolution and Governing Law

10.1 Governing Law. These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.

10.2 Arbitration. Except where prohibited by law, disputes may be resolved through binding arbitration on an individual basis.

10.3 Class Action Waiver. You waive any right to participate in a class action, collective action, or representative proceeding.

11. Termination

LL may suspend or terminate your access to the Services at any time for any reason, including violation of these Terms, with or without notice.

12. Miscellaneous

12.1 Assignment. You may not assign these Terms without LL’s prior written consent. LL may assign these Terms freely.

12.2 Severability. If any provision is found unenforceable, the remaining provisions will remain in full force and effect.

12.3 Entire Agreement. These Terms constitute the entire agreement between you and LL regarding the Services.

13. Contact Information

Lakeside Luxury Transportation, Inc.
📍 13001 Capital Street, Oak Park, MI 48237
📧 contact@lakesideluxurytransport.com
📞 (313) 832-1000